FOCUSED COMMUNICATION TRAINING
Communication Masterclasses
Focused, practical sessions designed to help managers develop the communication skills they need most.
90-minute sessions · In person or online · Tailored to your team
01
Present with impact
Make your message clear and memorable.
02
Communicate effectively
Adapt your message to people and situations.
03
Handle challenge
Be clear and composed in challenging conversations.
04
Lead the room
Build presence when more is expected of you.
Explore the Masterclasses
CHOOSE YOUR FOCUS
90 minute masterclasS
Â
How do I make my ideas clear, engaging and memorable?
THE CHALLENGE
You know your subject inside out.
But how do you make sure other people understand your ideas -Â and why they matter?
WHAT YOU WILLL WORK ON
 ✓ Finding the key message and cutting through unnecessary detail.
 ✓ Structuring ideas so they are clear, engaging and easy to follow.
 ✓ Using concrete examples and stories to help your message stick.
PUTTING IT INTO PRACTICE
You will simplify and present a real workplace message, with feedback on what makes it effective.
​
WHAT YOU WILL LEAVE WITH
A clearer, more compelling workplace message and practical techniques you can use to make your ideas land.
90 minute masterclasS
Â
How do I adapt my communication so different people understand what I need them to?
THE CHALLENGE
You have explained something perfectly clearly.
So why has someone walked away with a completely different understanding?
WHAT YOU WILLL WORK ON
 ✓ Recognising how different people and situations require different approaches.
 ✓ Adapting your language, tone and level of detail to your audience.
 ✓ Listening actively, asking better questions and checking that your message has been understood.
PUTTING IT INTO PRACTICE
You will take a familiar workplace message and practise communicating it to different audiences, adapting your approach and receiving feedback.
​
WHAT YOU WILL LEAVE WITH
Practical techniques for communicating more clearly, reducing misunderstandings and making conversations more effective.
90 minute masterclasS
Â
HOW DO I HANDLE DIFFICULT CONVERSATIONS WITH CONFIDENCE, EMPATHY AND ASSERTIVENESS?
THE CHALLENGE
You know a conversation needs to happen.
But how do you say what needs to be said without damaging the relationship?
WHAT YOU WILLL WORK ON
 ✓ Preparing for challenging conversations and identifying what you need to achieve.
 ✓ Communicating with empathy and assertiveness, without avoiding the difficult issues.
 ✓  Handling disagreement, defensiveness and difficult emotions calmly and constructively.
PUTTING IT INTO PRACTICE
You will practise a realistic workplace conversation, such as addressing underperformance or challenging a former peer, with opportunities to try different approaches and receive feedback.
​
WHAT YOU WILL LEAVE WITH
A practical approach to handling difficult conversations with greater confidence, clarity and composure, while maintaining respect and trust.
90 minute masterclasS
Â
HOW DO I COMMAND ATTENTION AND INFLUENCE OTHERS WITHOUT RELYING ON MY JOB TITLE?
THE CHALLENGE
You have the knowledge and experience.
But when you walk into a room, do you communicate with the confidence and presence required?
WHAT YOU WILLL WORK ON
 ✓ Using your voice, body language and pauses to communicate with greater confidence.
 ✓ Contributing with clarity and authority in meetings and group discussions.
 ✓  Handling questions and challenges without losing your composure.
PUTTING IT INTO PRACTICE
You will practise leading a short workplace discussion or meeting, experimenting with different techniques and receiving feedback on how you come across.
​
WHAT YOU WILL LEAVE WITH
Practical techniques to strengthen your presence, communicate with greater authority and make a more confident impact in the room.